Since September 2009, NEHEN has been working with member organizations to coordinate the overall testing and
migration to production process. In support of this effort, NEHEN is building 5010 compliance into the eGateway
(transaction router) and the NEHENExpress application with multiple special pre-releases for 5010 compliance testing.
Please refer to the 5010 FAQ document for details on testing, compliance timeline, pre-release and release schedules.
Also refer to the 5010 Deployment Plan to learn about our
overall deployment approach and learn about how to prepare your organization prior to taking on the NEHEN 5010 release.
We have also updated our server hardware, software, and telecommunications requirements
for on-premise installations of NEHEN. This updated version can be found in our support documentation
here.
The grid below contains payer and vendor contact information as well as hyperlinks to 5010-related materials that
have been made available by the respective organization. This information may be updated periodically by each
individual organization, so please check regularly.
**New** Update: NEHEN announces a
revised NEHEN 5010 Deployment Plan, resulting from a
thorough review of our 5010 release strategy. It includes a revised release schedule and a comprehensive approach to
deployment support. The plan has been adapted to meet the needs and current readiness for 5010 compliance testing of the
NEHEN community, while also improving our processes for more effective and efficient deployments. Please review the
revised Deployment Plan carefully and contact us at 5010@nehen.org if you have any
questions or concerns.
| NEHEN Payers |
| Payer |
Contact Information |
Online Resources |
| Blue Cross Blue Shield of MA |
HIPAAFAQ@bcbsma.com |
General Information
Provider FAQ
|
| BMC HealthNet Plan |
sam.evans@bmchp.org |
See the February edition of the BMCHP provider newsletter for details.
General Information
|
| Harvard Pilgrim Health Care |
Contact the HPHC EDI Team at EDI_Team@hphc.org or call 1 (800) 708-4044, Option 1, then Option 3 |
General Information
FAQ
Resources
Subparting for HIPAA Version 5010
|
| Health New England |
hipaa5010@hne.com or
click here for additional contact information
|
General Information
Timeline
Companion Guides
FAQ
|
| MassHealth |
MassHealth Customer Service at 1(800)841-2900
providersupport@masshealth.net
Fax at 1(617)988-8974 |
General Information
All Provider Bulletin 205
|
| Neighborhood Health Plan |
prweb@nhp.org |
General Information |
| Network Health |
edi@network-health.org
|
General Information |
| Tufts Health Plan |
HIPAA5010@tufts-health.com |
Provider FAQ
Employer FAQ
837 Companion Guide for 5010
Other Resources
|
| Non-NEHEN Payers |
| Payer |
Contact Information |
Online Resources |
| Aetna |
aetnahelpdesk@ediconnect.com |
General Information
Connectivity Information
|
| Anthem BCBSNH |
5010EHTS@anthem.com |
General EDI Information
Readiness Statement, FAQs, and Trading Partner Migration FAQs
5010 Changes and Companion Guides
|
| Blue Cross Blue Shield RI |
hipaa.edi.support@bcbsri.org |
Companion Guides |
| Cigna |
5010support@post-n-track.com |
Check Network News
General Information
FAQ
|
| Connecticare |
EDI Manager: 860-674-5718 or JD'Amico@connecticare.com |
General Information |
| Fallon Community Health Plan |
TBD |
General Information |
| Medicare |
TBD |
General Overview
5010 Changes and Impact to Eligibility (HETS 270/271) - Part 1
5010 Changes and Impact to Eligibility (HETS 270/271) - Part 2
5010 Resources Card
|
| Oxford |
TBD |
General Overview |
| RI Medicaid |
TBD |
Provider News & Updates
General HIPAA Information
|
| TRICARE |
EDI.Tricare@palmettoGBA.com |
General Information and Companion Guides |
| Unicare |
EHTS5010@unicare.com |
General EDI Information
Readiness Statement, FAQs, and Trading Partner Migration FAQs
|
| United HealthCare |
TBD |
None at this time |
| Vendors |
| Vendor |
Contact Information |
Online Resources |
| Capario |
TBD |
Readiness information, transaction impact and implementation timelines
FAQs related to transactions, technical information, transition plans, testing and contract information
|
| Emdeon |
TBD |
HIPAA Simplified
Emdeon 5010 Resources
|
| MedData |
TBD |
None at this time |
| Post-n-Track |
TBD |
Post-n-Track 5010 Resources
|