Since September 2009, NEHEN has been working with member organizations to coordinate the overall testing and migration to production process. In support of this effort, NEHEN is building 5010 compliance into the eGateway (transaction router) and the NEHENExpress application with multiple special pre-releases for 5010 compliance testing. Please refer to the 5010 FAQ document for details on testing, compliance timeline, pre-release and release schedules. Also refer to the 5010 Deployment Plan to learn about our overall deployment approach and learn about how to prepare your organization prior to taking on the NEHEN 5010 release.

We have also updated our server hardware, software, and telecommunications requirements for on-premise installations of NEHEN. This updated version can be found in our support documentation here.

The grid below contains payer and vendor contact information as well as hyperlinks to 5010-related materials that have been made available by the respective organization. This information may be updated periodically by each individual organization, so please check regularly.

**New** Update: NEHEN announces a revised NEHEN 5010 Deployment Plan, resulting from a thorough review of our 5010 release strategy. It includes a revised release schedule and a comprehensive approach to deployment support. The plan has been adapted to meet the needs and current readiness for 5010 compliance testing of the NEHEN community, while also improving our processes for more effective and efficient deployments. Please review the revised Deployment Plan carefully and contact us at 5010@nehen.org if you have any questions or concerns.

NEHEN Payers
Payer Contact Information Online Resources
Blue Cross Blue Shield of MA HIPAAFAQ@bcbsma.com General Information
Provider FAQ
BMC HealthNet Plan sam.evans@bmchp.org See the February edition of the BMCHP provider newsletter for details.
General Information
Harvard Pilgrim Health Care Contact the HPHC EDI Team at EDI_Team@hphc.org or call 1 (800) 708-4044, Option 1, then Option 3 General Information
FAQ
Resources
Subparting for HIPAA Version 5010
Health New England hipaa5010@hne.com or click here for additional contact information General Information
Timeline
Companion Guides
FAQ
MassHealth MassHealth Customer Service at 1(800)841-2900
providersupport@masshealth.net
Fax at 1(617)988-8974
General Information
All Provider Bulletin 205
Neighborhood Health Plan prweb@nhp.org General Information
Network Health edi@network-health.org
General Information
Tufts Health Plan HIPAA5010@tufts-health.com Provider FAQ
Employer FAQ
837 Companion Guide for 5010
Other Resources
Non-NEHEN Payers
Payer Contact Information Online Resources
Aetna aetnahelpdesk@ediconnect.com General Information
Connectivity Information
Anthem BCBSNH 5010EHTS@anthem.com General EDI Information
Readiness Statement, FAQs, and Trading Partner Migration FAQs
5010 Changes and Companion Guides
Blue Cross Blue Shield RI hipaa.edi.support@bcbsri.org Companion Guides
Cigna 5010support@post-n-track.com Check Network News
General Information
FAQ
Connecticare EDI Manager: 860-674-5718 or
JD'Amico@connecticare.com
General Information
Fallon Community Health Plan TBD General Information
Medicare TBD General Overview
5010 Changes and Impact to Eligibility (HETS 270/271) - Part 1
5010 Changes and Impact to Eligibility (HETS 270/271) - Part 2
5010 Resources Card
Oxford TBD General Overview
RI Medicaid TBD Provider News & Updates
General HIPAA Information
TRICARE EDI.Tricare@palmettoGBA.com General Information and Companion Guides
Unicare EHTS5010@unicare.com General EDI Information
Readiness Statement, FAQs, and Trading Partner Migration FAQs
United HealthCare TBD None at this time
Vendors
Vendor Contact Information Online Resources
Capario TBD Readiness information, transaction impact and implementation timelines
FAQs related to transactions, technical information, transition plans, testing and contract information
Emdeon TBD HIPAA Simplified
Emdeon 5010 Resources
MedData TBD None at this time
Post-n-Track TBD Post-n-Track 5010 Resources